Our core values reflect what is really important and matters to us as a company and group of individuals who make up the Dewachen family. They are the solid foundation and main principles of our company culture. By consistently working hard to maintain our values, we endeavor to preserve what makes the Dewachen Hospitality so special – a sincere and deep commitment to each other, our guests whom we serve every day and the communities within which we work and live.
● To give personalized, warm and consistently exceptional service
We appreciate the myriad of options and alternatives our guests have to choose from, and therefore We set the bar high for ourselves to provide the highest quality services and products we possibly Can. We constantly challenge ourselves to update and enhance the guest experience. Innovation, Constant training and refurbishment help create an environment which our guests and our employees Regard as their home from home.
● To value, respect and support each other
We believe that care comes from caring and so we provide a level of care for our team members that Inspires by example, generates trust, respect, open and honest communication and appreciation. Staff Feel valued and are offered opportunities to develop and progress, and as a result our staff loyalty far Exceeds the industry average.
● To create positive, memorable experiences for every guest
We work hard to meet and exceed our customers’ expectations on every visit or touch point they Have with us. By delighting and satisfying our guests, we ensure the longevity of our business and Employment for our team. By serving our customers with very personable, proficient, friendly, Competent service, and listening to their needs we create memorable and distinctive experiences as Well as loyal guests who return regularly.
● To care about and give back to our local communities
We believe that it is important to give back and make a difference wherever possible. In a world of Shrinking natural resources, we endeavor too conserve, reuse and care about those around us.